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Hardys Wines

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Hardys Wines

Shipping & Orders
Ordering

You can visit our cellar door in McLaren Vale. We’re open 11am-4pm Monday-Friday and Sunday and 10am-4pm on Saturday. Or you can purchase wines here in our online shop. Wine Club Members: log in to your Hardys Wine Club account to access your member benefits and discounts.

For more information or assistance we’re happy to help. Get in touch via email or give us a call on +61 8 8329 4124 during business hours.

Once you've checked out you will receive a confirmation email from us after we've submitted your order with your invoice. When your order has been processed it will be despatched, and you will receive a tracking code when your order has been shipped.

If after completing your transaction you would like to make a change to your order, please contact us immediately. You can call our Cellar Door team on +61 8 8329 4124 during business hours or email us.

Please contact us immediately by calling +61 8 8329 4124 during business hours or email us, as most orders are processed and sent within 24 hours of the order being placed.

Shipping & Delivery

Orders of less than 1 dozen bottles (including magnums) incur a flat $15 freight charge to any location within Australia, and all orders of 1 dozen bottles or more receive complimentary freight within Australia.

Orders are processed on a daily basis during business hours. Please allow between 5-10 working days from confirmation of your order to receival. Please ensure you have provided correct and full information for delivery before submitting your order to assist with prompt and accurate delivery.

You may have entered an incorrect email address. Please check your details and contact us on +61 8 8329 4124 or email us if you have not received a tracking link within 3 working days. If there are any unexpected delays or if we may be temporarily out of stock of the product purchased, we will contact you to advise an ETA of your order.

Please allow between 5-10 working days from confirmation of your order to receival. If you haven't received your order within this timeframe please contact us on +61 8 8329 4124 or email us, and we can assist in resolving this.

If you have requested "Authority to Leave" in the Special Instructions section when finalising your online order at the checkout, your order will be placed in the specified location as per your delivery instructions. Wine will be left at your own risk.

Returns & Refunds

If you receive your order and the wine has been damaged or is in faulty condition, please contact our Cellar Door team on +61 8 8329 4124. We will assist you in resolving this and replace faulty wines as necessary, at no further cost to you.

Please contact us immediately by calling the Cellar Door team on +61 8 8329 4124 during business hours or via email.

Please contact us immediately by calling the Cellar Door team on +61 8 8329 4124 or via email during business hours, and we will resolve this for you.

As heat is detrimental to wine quality we recommend that wine not be sent when the temperature exceeds 35 degrees celsius between Hardys Tintara and the destination. We will contact you to advise if hot weather is forecast and will only send with your approval to do so.

Membership & Support

You can sign up in Cellar Door or online through the Wine Club page.

Once you have signed up, you will receive an email welcoming you to the Hardys Wine Club. This will outline your exclusive benefits and also includes a gift voucher to redeem with your first purchase within the online store.

To receive your member discount, ensure you are logged in with your member account credentials. As you add wines to your shopping cart, the discount will be calculated automatically and the discount total will display when finalising your order at the checkout.

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